It’s not the most fun topic in web design but it is by far one of the most important…and that’s your website design contract!
If you don’t yet use a contract for your projects or if yours is a hodgepodge of templatized verbiage pulled from different industries, I’m here to share with you 10 of the most important items to make sure that you have covered in your contract.
This will protect you legally from many of the pitfalls that we all as web designers go through, such as scope creep, delays, client communication lapses, etc. And it’s of big benefit to your clients as well. They need to know that not only do you have their end of the bargain covered, but yours as well!
A solid web design contract will not only put your mind at ease but make you look more professional and give your clients the sense that you’re serious about their project and perhaps more importantly, getting it done on time! 🙂
While these aren’t the only 10 things you should have in your contract, they are 10 of the most important from my experience.
P.S. These are all taken from my actual contract which I provide to you in full in my Web Design Business Course. This is just one of the many aspects of your web design business that I want to help you out with that’s covered in the course so if you have not enrolled in that yet, join today! I’ll guide you through every aspect of your business so you can have all of that in place and focus on what YOU do best, designing awesome websites!
In this episode:
00:14 – Podcast prelude
01:54 – Business course
03:18 – How & when
05:59 – 1) Deliverables
07:45 – 2) Payment terms
10:36 – 3) 3rd Party tools
13:01 – 4) Point of contact
15:08 – 5) Turn around time
16:09 – 6) Response time
17:42 – 7) Avoid delays
23:55 – 8) Credit your agency
25:20 – 9) Going live
26:47 – 10) Client liability
28:48 – Recap
Featured links mentioned:
Episode #135 Full Transcription
Hello, fellow web design friends, this is Episode 135. In this one, we’re going to cover a topic that is by far one of the most fun topics in web design. And that is your contract. Alright, so in all seriousness, it may not be the most fun thing to go over. But I dare say it may be one of the most important because if you don’t have things covered in your contract, legally, they can get you into a lot of trouble. And they can also make it very difficult on you when you get into situations of scope creep, or projects that go on for months, or even God forbid yours. And I know about a lot of this because I’ve learned lessons the hard way. And no matter what type of templates you find online, everyone does a different when it comes to having a contract. What I’m going to share with you in this episode is really 10 of the most important thing is you should have covered in your contract.
Now, we’re not going to go through an entire contract, because I go into this in a lot more detail and a resource that I’ll mention here shortly. But these are just 10 things that you definitely should have covered. There are other things in at the very end, I will mention some other things you might want to consider. But these 10 things I highly recommend that you have covered. And what we are going to do in this episode is I will be mentioning, and I’ll look at my actual web design contract. And just kind of read you some of the things that we have in place. And actually, this entire episode. And these 10 points from a contract are pulled from my actual web design contract that I use for over a decade with clients.
Now, if you want access to my full contract, this is just one of many things that I cover in my business course. So my Web Design Business Course, is open and available for you right now. And if you liked this episode, if you like what you hear and you like what you’re able to pull from disremember, they are more where that came from. So I would love to help you with your business. And again, the contract is just one lesson in that course. So even just one lesson I think is personally worth the the investment in the course. So I would love to help you with your entire business, not just the contract. But that’s what we’re going to focus on this one. And before we dive in, I should say, you can even just go to this post at Josh Hall co/135. And you can pull these terms because these are the these 10 items for your contract. We have the outline listed for you in the show notes. And we have a full subscripted transcription of this episode.
So just go to the episode, you can pull all this for free, basically, I mean, you could essentially these 10 points could cover a basic contract. But I do recommend you include more. So just keep that in mind as we go through. And these are not the most important things in some sequential order. So I’ve just got kind of 10 things here. They’re not alphabetical, they’re not by importance. However, I do save the most important one for last. So do not leave early on this episode, if you need to leave early, just you know, play the rest of it at a different time. Because number 10 is perhaps the most important that I learned the hard way on.
So before we dive into the 10 things here, a question remains how and when should you go about sending a contract over? Well, how is really dependent on what tool you use. A lot of web design agencies still to this day do the good old PDF style proposal. When I got into web design in 2010. This is what a lot of my colleagues and competition were doing is they would write up this huge proposal which became a contract and then they would print it out and they would actually have somebody sign. Luckily, these days, virtually every invoicing software has some sort of E signature. So I in my business course I show you how I use 17 hats, which is my preferred platform for this. The cool thing about 17 hats, just like a lot of other platforms is you can create the invoice the proposal and the contract and make it like a workflow, which is exactly what I have set up those of you who have been through my business course you see exactly how I have this set up.
So a client gets the proposal, they go next, they get the contract, they sign it, then they send the first payment in and then the onboarding process starts. So that’s what I’d recommend, you can actually go to Josh hall.co/17 hats, there is currently a 50% off discount for my listeners, if you’re interested in checking that out. But again, anything you use nowadays is probably going to have something similar. So do an E signatures type of contract. And the other question is when when do you send the contract over the order that I just mentioned with the workflow that I had in 17Hats, That is what I would recommend doing. You don’t want to have somebody sign off and pay you and then send them a contract. And I’m telling you this from when I first got started actually when I first got started, I didn’t even have Have a contract that was with a handshake, which was extremely vulnerable.
So you want to have your contract after the proposal. And we’ll talk about how the proposal will work itself into a contract. Because as you very well know, all web design projects are different, you’re never going to have the exact same proposal and the exact same contract for a website, unless you’re doing some sort of package template style site. So often, what you cover in the proposal will be kind of mentioned in the contract in some way, essentially saying what we cover here in the contract is what we agreed upon on the proposal. So proposal, contract invoice, I recommend doing that with 17 hats or a similar system to where it’s automated to save you a lot of time. But if you’re going the the old school route, or maybe you’re you don’t have the the funds to invest in a platform like that yet, I do recommend it because they’re not that expensive. But if you’re just starting out, you can go the PDF route, but just do it proposal, contract, and then invoice.
So here are the top 10. Starting out with deliverables. And what I’m going to do in this is I’m going to tell you what I recommend, and I’m going to give you kind of the layman’s term of what this covers. So number one, deliverables and what’s expected, this is going to help you avoid scope creep. So like I just mentioned, the proposal can essentially be covered in this statement right here. And it can be as simple as the deliverables of this project are what is agreed upon on the proposal. So essentially, you’re saying what is in the proposal is what’s covered here in the deliverables, because again, your the projects are likely going to be different. You don’t want to say this coverage is a 10 page website, when you might have an e commerce site with 100 pages in product. So the deliverables can be as simple as what is covered in the proposal, however you want to write that. It’s essentially covering what is expected because the real problem comes when a client gets going on a project. And then they say, oh, by the way, I want to blog or I want to add a calendar, or we’d love to make part of the website, ecommerce. And then you say, Oh, well, sorry, Sally, we didn’t agree to that. What are we talking about here, if you have it in your contract, that what is covered is in the proposal, you can also have a little clause that says, if you want to add more, we’re open to that, but there will be an additional charge. And you can keep it as simple as that that way, if somebody is interested in adding an e commerce functionality or a calendar, whether it’s small or really large, you have the ability to essentially quote separately for that. And if they don’t want to do it right, then no problem, there’s no breach of the contract is let them know, you know, we signed off on what’s agreed in that proposal. So if you want more happy to do it for you, but this is what’s covered in this. So that’s number one, cover your deliverables and what’s expected to avoid scope creep.
2) Payment Terms
Number two, probably not surprising. The payment terms, you need to make sure you cover when those payment terms are. And we’ll talk about general turnaround time in a little bit. But payment terms, and then how you get paid, you want to make sure you get paid on time, and you also get paid the right way. So most all web design freelancers and agencies do not do a payment term by a certain timeframe. As far as like, you know, 30 days or 45 days you can but the only thing with that is the project would need to go perfectly with no delays and content revisions or anything like that. Typically, most everybody in myself for many years did payment turns based on the project. So what I would say is we would do like half the payment upfront, and then half upon completion, or if it was paid in thirds, if it was a 30 3040 percentage style project, then we would do 30% at the front 30% at the middle mark, and then 30% upon completion and whether you get paid before going live, or whether you get paid after you take a website live is up to you. More often than not, I mean, I never had an issue where I went live, and then the payment or the client disappeared. Luckily knock on wood. Those kind of horror stories do happen. But worst case scenario, you could always go live and then if they’re not paying you, you could pull the plug. And I hate to say that because it sounds like a shady web designer thing to do. But you can do that if you need to. So you can take their entire web presence down if you need to, if you’re waiting on a final payment.
Again, drastic scenario, but that’s up to you, more often than not. And just to put you at ease. If you’re curious about payment terms for web designers, most everybody does 50% upfront 50% upon completion and again, I always just once the website went live, I sent the final contract or the final invoice and then we got paid. Now again, depending on the project and pending on the situation, you can always you know, tweak it from there. an incentive for people to get the website done is for them to pay and then get the website done and then you’re paid and the website goes live but again, if you put yourself into the client’s shoes, how would you feel If somebody got really far but didn’t finish and expected a final payment, it rubs me wrong a little bit from the client perspective. So as long as you’re weeding out terrible people and bad clients, you should shouldn’t have too many issues with that. So that’s my recommendation. But again, payment terms. And then also, you want to mention how you get paid. So you want to mention if you’re going through PayPal, or stripe, or if you take a check, if you don’t take take checks, and a client insists on paying with a check, they need to know they signed off on PayPal or stripe. So with a credit card, so however you want to go about that, make sure you get paid on time with your terms and the right way. That’s number two.
3) Third Party Tools
Number three, this is an important one that I don’t think too many people talk about, and that is third party tools. Now, one thing I do mention or recommend that you we’re not going to cover it here, but something I do mention in my full contract lesson in my business course, is are people going to be paying for their own Divi licence, or Elementor, or any WordPress plugins, anything like that, what I recommend, and what I always did was, I take care of the license for Divi because I got a lifetime license and it’s unlimited. And we do the main plugins like Gravity Forms and anything else that comes standard. Now, there were some websites that had a lot of advanced functionality that required some third party add on like subscriptions. And if it was something that I did a lot of sites, I would cover that however, I would make a note in here in the contract that they need to pay for something annual. So for example, I’m not going to ding anybody extra for Divi or for Gravity Forms or the premium version of our landing page tool, nothing like that. But if somebody wants to do WooCommerce, and they want to do some sort of advanced subscription plugin for WooCommerce, well, that absolutely needs to be charged for and covered. And whether you want to do that yourself or whether you expect your client to pay for that.
That’s what you can write right here in your third party tools. And the cool thing is, is in the contract, you can just say, this may be worked out separately, and some third party tools will depending on the needs of the website, some type of projects do need to have third party integrations that are built out separately, either by us, or you will handle the billing. So just make sure you have some sort of clause on that, to protect yourself from third party tools. Because what you don’t want to have happen is what I had happened a lot, especially when I got into WooCommerce sites. And that was getting going on a project and then the client saying saying, you know, we want to have like some really advanced options for these products. And I’m like, Oh, well, we can either custom code this for 1000s of dollars, or we can get this tool that’s 200 bucks a year. And then the question is, do you cover that? Or do they cover that, and it’s kind of up to you, if it’s a tool that you use a lot on a lot of different sites, I would say you cover it that way, you can just build them out annually for it. But if it’s something that’s a very rare case, just have them sign up for it, they just need to make sure they renew on time and all that stuff. So that’s number three.
4) Point of Contact
Number four, another really important one point of contact in training, you need to protect yourself as far as who you’re working with and what your role is going to be. So yeah, there’s really no again, there’s no exact same type of project when it comes to who you’re going to work with. A lot of times, it might be a tech person, it may be a marketing person, it may be the president of a company or who knows. But you do want to specify that you have one primary contact, because you really do not want it to be reporting to three different people on a project. And in fact, if you are going to work with a company that has more than one person, and won’t more than one cook in the kitchen, as I like to say, you want to make sure you still clarify that you need one point of contact, you do not want to have to report to three different people and take it from me, the absolute worst thing you can do is send a website review to three different people and ask what they all feel because every single one of them is going to have a different idea in different set of revisions. And then they go fly, you have got to specify at one point of contact. And if there are more people involved, just say there needs to be some sort of hierarchy. So these two people report to one person they report to you point of contact. That’s huge.
And then also what is your role in this process going to be in regards to training? Are they going to expect you to train everybody in their company who wants to use the website? Or are you going to train one person, this is where you can make a clause about what type of training you offer. Maybe it’s a custom video in the dashboard on their website, or your client resources page, which is where you can have a bunch of videos just around the basic tools that you use. I always had both. I always said every client will get access to my client resources page with links and resources and tutorials by me. And then for projects that have advanced needs for people you know, managing the website, we can create a training, customized training video which is again covered in the proposal that is not covered in the content. tract as far as like what type of training you’re doing, that should be done in the proposal, which then acts covered on the contract. So that’s number four.
5) Turnaround Time
Number five turnaround time. This is where taking the payment terms can kind of go to a more broad scale as far as the typical project length, and timeframe. More often than not, most of my projects were 45 days 30 on really good projects that were a little smaller and didn’t require too many revisions. And clients were organized and got their stuff on time. 60 days was a little more common for bigger projects that may have expanded a little further and honestly, two months for a web design project is not terrible. Ideally, 45 days is what you’re shooting for. So I would always say, typically 30 to 60 days, I will, I would actually technically usually say 45 days is average 30 days on smaller project and 60 on larger projects. And then I would say some projects may require more time depending on the needs of development, scope, size, etc. So number five, but something in there around your turnaround time just to give them an idea of how long this is going to take.
6) Communication and Response Time
Number six, communication and response time, this could almost be two different points. But in any case, you’ve got to have this covered, you need to say what you expect from the client, and also what they can expect from you. So this is where you can mention the main tools that you use for communication, ie Basecamp, Asana, whatever, and you need to state I do not communicate via Facebook Messenger or text. Or even even if you have like certain call hours that are open to clients, you need to specify in there, we don’t take random phone calls, we schedule zoom meetings or whatever, you can have all of your communication settings and boundaries in there. So that’s a biggie and it makes her in this same, you know vein you can need to do this together or after in a different section, talk about response time, talk about how often you typically get back generally, I would say we we do our best to get back within 24 hours, Monday through Friday. And then in some cases, you may want to say we expect the same we expect a response on revisions, in order to keep projects going on time, we need to have decent response time, you might say you know when we are requesting something, you’ll have 48 hours otherwise there can be I mean drastically, you could do fees or penalties, which we’ll talk about next. But you might just say in there that if we don’t hear from you on the proper times, your project may be delayed and maybe backlog on our end if we don’t hear from you. So all things you should cover in number six, some sort of communication and response time area of your contract.
7) Avoid Delays
Now, number seven, this is probably the second biggest thing you should cover that you I actually covered later on in my journey. And by God, I wish somebody would have told me this, I wish I was you right now listen to somebody saying, cover this in your contract, right from the get go. And that is how to avoid delays and drag-ons, you want to limit these never ending projects that take months or again, God forbid years. And there’s a lot of different ways you could do this. Just by specifying it in your contract, you’ve already got some legal grounds to stand on. That way of a client just disappears for six months. And they say hey, how’s my project coming in, you’re like, you never gave me the content. So these are, this is where we’re at. You can either say this is backlog, or you can say there’s now a penalty or fee. This is where you really have the freedom to do what you want to do, as long as it’s within the context of the client causing the issue.
If the delay is on you, and you have not done your job in your work in the timeframe that you specified, then this also protects your client. So in a way, this section, while it’s super empowering for you, it also kind of lights a fire under you because it means a you’ve got to do your due diligence to get stuff done as well. And I actually love that I think it’s one of the best things you can do is to give yourself a healthy deadline. And some of this, you know, legal foundation under you that says I’m going to get the end, you know my end of things done, but you need to as well. And this is a biggie because I did have projects look just like we all have, where clients would disappear, or I wouldn’t hear from them for three, four weeks. And I learned very early on this is extremely costly. It throws everything off, I think more importantly to it just sours the relationship. And maybe even above that. It just makes you hate the project like there. And I’m sure you’re probably thinking of numerous projects right now, particularly if you’ve been doing this for a while. You probably think of the client who just disappeared and I don’t know about you, but I personally feels zapped like I am I’m done when somebody just you know doesn’t, I don’t hear from them for three weeks or four weeks. I’m just kind of done. My steam for the project has completely been lost.
So this is where you can cover all of that. And what I’m going to do, I’m going to dive into this one for you and my contract. I’m going to look at My contract right now. And here is what I say in this portion of my contract, which again, you can get through my business course Josh Hall co/business of love for you to see this and you can take my whole contract. But in any case, here’s what I say. In the section for avoiding delays and project dragons. This is also going to include the policy for penalties, and term. So it says avoiding delays and project dragons. The main and I should say to my contract, I kind of put my flair into the verbiage so it doesn’t sound too stuffy. So here’s what I say. The main reason for many web design projects and client designer relationships going south is due to designers waiting on content or feedback. You the client agreed to provide all content and information needed in order for my company to start the project in a timely manner, which may be specified or requested by my company, which is kind of what we talked about earlier with the timeframe and all that kind of stuff. And generally in your proposal and invoice, you should have the timeframe there. Depending on the size of the project. That way you can say this is a 30 day project, or this is a 90 day project. we retain the right to delay starting on the project until all needed content is provided in the information you provided by you. Oops, when I read the project until all I needed content and information is provided by you. And the deadline and launch date may be void as well if all content we need is not provided in the crusted time and development process.
Now here comes the two really crucial parts of this. Ready, get ready because this is gonna save you so much strife. If after six months of the initial project start date, the client has not responded with the necessary feedback or additional content needed to complete the project even if paid in full. That’s a biggie even in paid for I’ll tell you about that shortly. My company reserves the right to increase the project total cost to align with our updated rates with a revised quote that must be agreed upon by both parties in order to finish the project. And if you’re like man, what did he just say? Again, the transcription for this episode, just held coast last 135, you can go there and literally copy and paste this for your contract. And in the final section after that, if after one year of the initial project start date, the client has not responded with the necessary feedback or additional content needed to complete the project even if paid in full. My company reserves the right to increase the project, basically what I just said to align with our updated rates within a revise quote that must be agreed upon by both parties in order to finish project. Or here’s the biggie to decline to work with the client and project completely.
So that’s basically saying in short, those two segments after six months, if we do not hear from you from the start date, so even if they are working with you for four months, if they disappeared for two months, after six months from the start date, you have full right to charge them more that is your fee structure. And if after a year, and you might think who’s going to disappear for a year, I have had, I think two clients that did this. And what I found myself in was like, I was like shit, I was like they disappear for a year, I’ve already got most of their project done, they’ve already paid in full. But that was done forever ago, now I got to spend time to finish this project that was terrible. So this says you can either do a revised quote, If you feel like they were a good client, you want to finish the project, or if you just don’t know about them at all. But hey, they paid in full, but they disappeared for a year, this gives you the right to completely decline them. Now I will let you use your best judgment for that. I don’t recommend doing that unless it’s really a problem. Or if somebody wants to, you know, do a full ecommerce build being that they’ve already paid for a site. So those things are going to help you avoiding delays and product project drag ons. This was a bit of a deep dive into this particular point. And again, you can go to the show notes to get this transcription if you’d like to copy any of that or my business course is there for you. So you don’t have to copy anything, you can just have my contract. So that was number seven.
8) Give Credit to Your Agency
Now, Number eight, you want to make sure you give some credit to your agency. Essentially, this means you’re getting permission to share their website, the project and to link back to your website. So later in my journey as I began to get more serious about SEO, one of my best seo in referral sources came from the little link on the bottom of websites that said, this website was designed by Josh hall with introns studios. This is how I got some of my best clients because they were looking at websites and they were like, Oh, I like this website who did this boom, they’re back to my website. I got myself a hot lead. So do the same. But again, you want to make sure you have permission to do this because I had a couple clients ask about that. And in one case, I had one client who saw this in the contract, and they requested special permission for me to not use the link in the footer. They said we’d like to move forward but because we’re a proprietary software, we don’t want to mention the developer of this website. Are you okay with not putting that in there, and I was like, No, no worries, no problem. And I just knew I basically I’m trying to remember, I think I just told them. And I’m going to do that that is a big referral generator for me. So would you just be willing to refer me to the people who you know, would need my services, and it worked out. So that’s number eight, make sure you illegally get permission to share the site. And to link back to your site.
9) Going Live and Off Boarding Process
Number nine, you need to have something in your contract about the going live and off boarding process. So what you’re really covering here is your involvement during the whole launch process. And that little window after a site is live. Because as we all often know, that like month after site is live, you’re often going to hear from your client a lot, they’re going to be curious about anything that you know there any traffic they’re sending to or social media, maybe there’s some things that you guys didn’t catch while you were going live. And that’s, you know, something that should be specified here. As far as what you’re going to cover, what I always did is we would do our maintenance plan, in any updates up to a certain amount of hours per month, within 30 days of launch covered. So we would do all the plugin updates and everything covered under the plan. And with my maintenance and hosting plan, we would get them to sign up earlier.
But what we would do is often we would say, and actually we’re doing this right now, you’d basically get a month free of the plan, once you start and you can even they can sign up and then just have a trial period. And then the billing kicks in 30 days after that. But either way, I would cover 30 days after the project, don’t give them full hours. But just say you can have up to two hours a week, for 30 days after the project is live to help with any questions you have or anything like that, or even you know, one hour a week, something like that. Most clients don’t use that. But for the few who do, it’s nice to have a covered in your contract. So protects both parties.
10) Client Liability
And then finally, like I said, I saved the best for last number 10, you have got to have something in your contract about client liability. Essentially, they’re responsible or their responsibility for their website, particularly if they don’t move forward with your hosting or maintenance plan. So if you offer your plan, and they say, Nope, we don’t want it. But you know what’s going to happen three to six months after that they’re probably going to get hacked, or they’re going to get terrible performance and everything else. And this happened me a lot. The cool thing about this is once I had that in place, I said yep, just remember this was in the contract, you are fully responsible for your website, if you if you’re not on our plan. And it’s nice for the clients to have access to their site anyway. But when it comes to security and maintaining the site and protecting it, this is what’s really, really important. Because if you basically offer your security plan, but they neglect it, they are essentially saying, okay, I assume full responsibility, these are the liabilities, if something gets hacked, whatever, we can still help you out, but there’s going to be an upcharge we don’t know when we’re gonna be able to get to it, you won’t get priority support, you won’t get our discounted hourly rate, all those things you can cover right here. I would also say and this may be a different section, but you generally want to mention with your hosting and maintenance plan, if there’s ever a breach or anything, what would we do and how we fix it and how we get that completely covered for you free of charge? That kind of thing.
But more Most importantly, client liability. What are they responsible for, especially if they neglect your hosting and maintenance plan because you do not want to have them move on. And then them get hacked for three months? And then say what you built my website and I got hacked. And then you’re like, Well, sorry, I didn’t know that would happen. Yeah, they need to know that can absolutely happen. And I remember some of my best maintenance planning clients came on to my maintenance plan because they had been burned in the past by other web designers. So client liability.
So let’s do a quick recap and then a few other things you might want to consider as well. quick recap. Number one deliverables what’s expected number two payment terms getting paid on time, the right way number 3/3 party tools, what’s covered by you, what should the client be potentially prepared to pay for number four point of contact and training, want to know who you’re working with limit that number five, turnaround time for average project length, number six, communication and response time number seven, avoiding delays and dragons. We went deep into that one, number eight, credit to your agency to make sure you get permission to share all the goods and get a link back number five, number nine going live and off boarding and then number 10. That all important client liability. Some other things you might want to include that I could have made this a 50 point list. But the other things I have on my contract in the course that I’ll show you and then I recommend email security or email but meaning like if they’re going to sign up with you, they’re going to get added to your email list. You may occasionally email them personal marketing stuff upsells security, any tools that you use can be covered and again, kind of going back into the third party tools what’s covered by you what’s not cancellation policies, what if a client wants to cancel? We’ll talk about that in the course. And then warranty, there’s any sort of like warranty on your website, which kind of goes into the client liability.
So just another handful of things you might want to think about. And again, if you enjoyed this, and these 10 points have really helped you formulate your contract. Did I just say formulate formulate formulated, there it is, well, Hey, I know you’re listening to this podcast for web design help and to see what words are going to be makeup. So formulate is the new word of the day. But I would really love to help you go to the next level on this. And again, my business course covers this and everything that you need from the business side of your business, just going to just hold up co/business, you can join my course. And actually, if you go to this post to Josh Hall 135. I’ve got a link to the course with a special live promo out right now, that will give you a big discount off the course. If interested in a course you can always just let me know if you have any questions. So there you go, guys, go to the post, take these 10 points, make them your own, go to the transcription and pull anything I mentioned that would might help you. And I’m really excited to help you with the contract side of web design because it’s also important, and man I wish somebody would have told me this years ago. So hope you enjoyed see on the next podcast everybody.
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Learn how to build or level up your own successful web design business!
• Learn the ins and outs of building a 6-figure web design business
• Gain the freedom to work when, where and how you want
• Learn how to get better clients and raise your rates
"Josh’s Web Design Business Course has been such a blessing as I transition from graphic design to web design. This info would have taken me YEARS to gather on my own. It has also given me the most important thing I need to get started working with clients – confidence. Josh is a natural at teaching – he explains everything in an easy to understand way, and makes learning enjoyable. I’m so glad I decided to take this course, it truly is the best investment I could have made as I start my web design business.”
“The course is exactly what I have come to expect from Josh – and more. Great content, patient and thorough approach – and no stone is left unturned. Josh will instruct you on everything you’d want to know and also will go over topics you never even thought of. He’s been there and made the mistakes (now you don’t have to) and had the successes (and now you can, too). This course is a MUST for anyone who wants to get serious about making web design into an actual business. Highly recommended!”